Updating the SJ5Y or SJ4Y with the SW fileĬhange the filename of the file you downloaded before according to your model name. Select the file in the pop-up and download it. Go to the "Support Section" then to the "Software and Driver" section In order to update your device you will need the Main Unit (Sound Bar), the Remote controller, a USB memory device (Flashdrive) and the SW File. Exit out of that and the problem should be fixed.
First, go to TV settings > All Settings > Sound > AV Sound Adjustment and turn it On. Plug the sound bar back and that should fix your problem. Unplug the soundbar then press the reset button at the back of the subwoofer and hold in for 10 sec. Basically, you need to reset the signal from the soundbar to the subwoofer. “I had the same problem and I fixed it quickly with the help of an LG representative on a chat line. I had the Wi-Fi modem sitting right on top of the subwoofer and when I moved the speaker away from the Wi-Fi it worked flawlessly.” “I had the same problem and can confirm that it is the Wi-Fi that is interfering with the subwoofer. Set up looks messy on my living room but it seems to have worked. I moved my wireless modem which was placed next to the subwoofer. “Thanks for letting me know I am not the only one with this frustration. The subwoofer is sitting 2 feet directly under the soundbar with nothing in between and it fades in and out like waves. Is this a result of losing power, or connection to the soundbar?” “Anyone having issues with the sub cutting out? I notice somewhat often that the light on the sub turns on and off. WIRELESS SUBWOOFER AUDIO CUTS IN & OUT INTERMITTENTLY As for the latter, should it be the case, there is a software update to fix the issue.
There is no solution to the former other than hardwiring at times of heavy Bluetooth device traffic in the vicinity. It can be caused by Bluetooth interference or sound bar is operating without a rear satellite kit while signal source is configured to deliver true surround sound. There are two issues that could be root cause of such situation. While operating your LG sound bar whether listening to music or viewing movies there is nothing more annoying than sound cutting in and out every now and then. SOUND BAR AUDIO CUTS IN & OUT INTERMITTENTLY
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